Community Advocate openings!

Community Advocate Position!
Tubman’s philosophy is rooted in our namesake, Harriet. Facing unrelenting adversities, she advised others to simply, “Keep going…” Tubman lights the way to hope for over 60,000 people each year with a continuum of services based on decades of research and expertise, and encourages social justice through information. Tubman provides safe shelter, legal services, mental and chemical health counseling, elder care resources, youth programming, and community education.
Position Summary:
The Community Advocate is responsible for providing crisis intervention, supportive counseling, information, and referral services to individuals who call or walk into Tubman.
1. Make a difference in community members’ lives by providing support and a valuable bridge to resources and supportive services.
2. Provide immediate response to people in crisis.
1. Become familiar with the wide range of resources in our communities.
2. Gain experience in providing supportive counseling in response to a wide range of presenting issues.
Position Accountabilities:
1. Attend Volunteer and Intern training series.
2. Assist individuals who call or walk in to Tubman in clarifying their issues and identifying possible alternatives and solutions to those issues.
3. Refer clients to Tubman programs or to other individuals, agencies, and organizations that can assist them with their concerns.
4. Honor all commitments, notifying staff in advance of absence or schedule conflicts.
Position Qualifications:
1. Ability to work well under pressure and remain calm in response to crisis situations.
2. Excellent communication skills, including an ability and willingness to listen actively and respond appropriately to clients.
3. Ability to work and collaborate with a team.
4. Awareness of issues affecting our clients and their families.
5. Awareness of and respect for diversity.
6. Comfort with technology, including basic computer programs, internet research, and multiline phone systems.
Reporting Relationship(s):
The Community Advocate Volunteer or Intern is supervised by the Community Advocacy Coordinator and/or Community Services Coordinator.
Time Commitment Requirements:
Minimum of 150 hours, inclusive of training and volunteer in-service trainings.
• Commit to at least one shift per week. Days and times of available shifts are as follows:
o Tubman West (Mpls): Monday-Friday 8 am-12 pm, 12-4 pm, and 4-8 pm (no 4-8 pm shift on Friday).
o Chrysalis Center (Mpls): Monday-Thursday 9 am-1 pm, 1-5 pm; Friday 9 am-1 pm
o Tubman East (Maplewood): Monday-Wednesday 9 am-12 pm, 12-3 pm

• Attend two shadowing shifts (called “buddy shifts”), coordinated with the site supervisor. The first buddy shift takes place before training, and the second buddy shift takes place following training.
• Attend Community Advocacy meeting approximately every 6 weeks.
For an application, click here.