Today we visited Bumrungrad International Hospital. Before going, our professors told us that we would be amazed; that was an understatement. The hospital focused on designing an atmosphere that patients would feel comfortable in. They wanted it to feel like a hotel. The CEO gave a great presentation, and I feel like I learned a lot about Bumrungrad and medical tourism. The processes that the hospital uses is simple, yet so efficient. In the lobby, patients can find a desk where they check in, where they pay, where they pick up their prescriptions. Everything is in one place, and it appears that there is little room for errror. We were given the opportunity to see the “VIP” rooms at the hospital. For the room that we got to see, a patient can check it out for recovery for about 18,000 baht a night (about $600 USD). In the room, there was a private room for the patient and a private bathroom. Also, in the same room, there was another tv, a long sofa, a kitchen, and another bathroom for family to stay in. When we left, I was in shock that a health care atmosphere can be so simple, so cheap, and so comfortable for patients; I feel as though our country could learn a lot from the setup at Bumrungrad.